Reduce SaaS Churn

RetainRocket helps SaaS companies reduce churn and understand why customers churn, when they do


See it For Yourself

The widget below is an example of a RetainRocket Unsubscribe Funnel

Click to start the example flow
Cancel My Subscription

Simple Pricing

Recover customers who are about to churn and learn why

For Solopreneurs and Small Teams
  • Custom motivators & responses
  • Integrate with Stripe
  • Up to 1,000 cancellations per month
For Larger Teams Serious About Retention
  • Custom motivators & responses
  • Integrate with Stripe
  • Unlimited cancellations per month
  • Custom API
  • Tecnhical Implementation Assistance
  • Premium Support

Questions & Answers

  • Not really. All you have to do is paste the widget snippet inside of your application, exactly where you'd like to see your "Unsubscribe" Button.

  • There are two ways we can help you lower your churn:
    - We provide your customers different options before they unsubscribe. If they thik the software is too expensive, we can offer them a coupon code or if they think that the software is too hard to understand, we offer them to schedule a call with the support team.
    - We help you understand why exactly the customers are churning. Even if they decide that what our retention funnel offers them is not relevant, you (as a business) still get feedback from those who churn.

  • Absolutely, we are fully integrated with Stripe.

  • Not yet, but we are working on it.

  • Indeed, when your customer truly desires to cancel, RetainRocket processes the cancellation for you. Inside of the funnel setup, you can specify if you'd like the subscription end immideately or at the end of the billing period.

  • Motivators help customers self-segment their primary reason for considering cancellation. When a customers selects their primary motivator for canceling, Raaft gives you the ability to automatically respond to that objection in an attempt to retain the customer. Evaluating motivator trends in the dashboard help you understand if your product modifications have affected retention.

  • RetainRocket Retention Funnel replaces your current cancellation experience with a customized user experience aimed at understanding why your subscriber is canceling and providing options to retain them.

  • Totally, we are more than happy to help you with setting up the widget.

  • Yes! RetainRocket keeps track of every customer that clicks your cancel button - even if they don't complete the cancellation or accept an offer. Knowing that a customer has viewed the cancellation page can provide powerful insight into the state of the account.

  • Every customer that accepts a response rather than canceling is marked as "saved". All future subscription renewals are considered "saved revenue". This gives you simple insight into how much money you are saving with us.

  • Select the desired subscription plan from the Pricing page and follow the steps to upgrade. Depending on your current plan and its prepaid period, you’ll only pay the prorated amount in the first payment for the new plan.

  • You can pay with your Visa, Maestro, MasterCard, American Express or Discover cards, use PayPal, send money via Bank Transfer or if you’re really cool, pay with Bitcoin 😉

  • There are special offers few times a year. Moreover, you might get a special time-limited early-bird yearly discount one hour after registration for our monthly plan.

  • Yes, you can change or cancel your plan at any time in your dashboard. Once you have canceled, you’ll still have access to your plan until the end of your subscription cycle.

  • No contracts, no hidden charges, no setup fees. There is no long-term commitment and you can cancel your subscription at any time.

  • When your customers click "Unsubscribe", they will see a basic "Confirm your unsubscription" modal window instead of a RetainRocket cancellation funnel.

Ready to lower churn?

Enjoy our risk-free 14 day trial and see it for yourself. No credit card required.